About

Rakshit Raj Thapa is a passionate Technical Specialist with 7 years of successful experience in Server administration, BFSI domain, business intelligence, and decision-making. He is a collaborative communicator focused on building client relationships to obtain a comprehensive understanding of data, establish detailed business requirements, and production of insightful reports. Rakshit has an in-depth hands-on knowledge of various technologies such as Redhat Enterprise Linux, AIX, SUN Solaris, Redhat Cluster, IBM PowerHA, Veritas Cluster, Redhat OpenStack, OVM, Azure, Puppet, Git, Ayehu, HPE Cloud Service Automation, Net backup, Commvault, Bash, Shell Scripting, VMware, KVM, High-Performance Computing, LSF, ZFS Storage, Infoblox, and Monitoring and ticketing tools such as HP OA, HPSM, e-Kanban, IBM RTM, HP CMU, Zabbix, Kayako, Service Now. Currently, Rakshit is working as a Technical Specialist at HCL, where he mentors and guides new engineers in the team to foster proper completion of assigned duties. He has installed thousands of system-wide hardware components, confirmed interoperation and compatibility with Linux and UNIX-based distros, and monitored and tested application performance to identify potential bottlenecks, develop solutions, and collaborate with developers on solution implementation. Rakshit has also written and maintained custom shell scripts to increase system efficiency and performance time, built and maintained the smooth operation of multi-user computer systems through collaboration with hardware and network engineers, and developed highly effective SOP and KEDB to respond to incidents for the team and trained extensively in preparation for possible events. In the past, Rakshit has worked as a Technical Lead and Senior System Executive at Cognizant, where he managed and delivered clients with high-performance cluster setup, server infrastructure, and business targets. He has also organized system infrastructure documentation and operating procedures, strengthened controls, and enhanced the overall performance of the HPC environment and its hardware components. Rakshit has implemented, developed, and tested installation and update of file servers, print servers, and application servers in all departments, planned and implemented OS upgrades and patches to system hardware and software, provided 2nd and 3rd level technical support and troubleshooting to internal server-class systems, managed installation, upgrade, and deployment projects, and participated in all phases of the system development life cycle. Rakshit holds a Bachelor's degree in Computer Programming, Specific Applications from NS